Terms of Service.

For shop owners who open a store on OripaOS. Last updated November 12, 2026.

1. About these terms

These terms are an agreement between you and Moonhop Limited, a company incorporated in Hong Kong that runs OripaOS (“OripaOS”, “we”, “us”). They cover oripaos.com, your store setup page and the OripaOS software that runs your store.

You accept these terms when you pay a setup fee, apply for a store or use the software. If you accept them for a business, you confirm you can bind that business, and “you” means the business.

You must be at least 18 and use OripaOS for a business, not as a consumer. Our Privacy Policy explains how we handle personal information.

2. What we provide

  • Store software. A storefront and admin for selling packs of trading cards, with a pack builder, card list, reveals, member accounts, shipping requests and store legal pages generated from your settings.
  • Setup. A setup page that connects your payment account, deploys your store to your own hosting account, adds your domain and sets up member email through your own email sending account.
  • Payments connection. Your store takes card payments through our connection to your own payment account. Players pay you directly; their money goes to your payment account, not ours.
  • Updates. We deploy new versions of the software to your store, one store at a time, and keep your store on the version we release.

Done-for-you setup also includes what the pricing page lists for that plan. Wholesale cards and custom pack videos are optional add-ons, quoted and paid separately.

We don’t offer live support. Questions go to cs@oripaos.com. We fix problems in the software on our side; problems in the accounts you run (hosting, payments, your domain, email sending) are yours to fix with those providers.

3. Your store is your business

You are the seller. You decide what to sell, at what price and to whom, and you are responsible for your store, including:

  • Following the laws that apply to you and your players, including rules on gambling, lotteries, sweepstakes, consumer protection, age, tax, privacy and shipping.
  • Your players: their accounts, orders, shipping, refunds, disputes and questions. Your store’s contact email must be one you answer.
  • Collecting and paying your taxes, and any prize reporting your store must do.
  • The accuracy of everything you list: card names, grades, condition, images and values.

Running costs are yours. Our fees don’t include hosting, databases, email, SMS, domains, payment processing or any other provider. You open and pay for those accounts yourself. Our Help center lists them.

Nothing on oripaos.com, in our guides or from our team is legal, tax or financial advice. Speak to a lawyer licensed where you sell before you launch.

4. Accounts you connect

  • Payment account. Your store needs its own payment account, connected to OripaOS. Your payment provider’s own terms apply between you and that provider. You authorize us to create payments on your account for your store and to take our fee from each one.
  • Hosting account. When you connect your hosting account, you authorize us to create and update your store’s projects, environment settings, deployments and domains in that account. If you remove our access, we can’t deploy updates and your setup page will ask you to reconnect.
  • Email sending account. The full-access key you paste is used only to set up your sending domain and a sending key for your store. We delete it once setup is done, or after 7 days.
  • Your own keys. Keys you save in your store admin (for example, for photo recognition or certificate lookup) stay in your store and are billed to you by those providers.

Keep your logins, keys and setup page link private. You are responsible for activity on your store and accounts. Tell us at cs@oripaos.com if you think your setup link or a store key has leaked, and we’ll replace it.

5. Fees

Prices in US dollars.
Self-serve setup$1,990, once
Done-for-you setup$4,990, once
Monthly fee3.99% of your store’s sales, at least $99 and at most $3,999 a month
Custom pack video (optional)$99 each

Setup fee

The setup fee is paid once, by card. You can ask for a full refund until you connect your payment account on your setup page; after that, the setup fee isn’t refundable. If a setup fee is refunded or disputed with your card issuer, your store is closed.

Monthly fee

  • On each payment. We take 3.99% of every payment your store receives, as a fee on that payment in your payment account, until we have taken $3,999 in that calendar month (UTC).
  • Settling each month. In the first days of the next month we work out what you owe: 3.99% of the month’s sales, less refunds made by then, with the $99 minimum and $3,999 maximum. If we took less, we charge the difference to the card you paid your setup fee with. If we took more than $3,999, we refund the excess.
  • Your first month. The $99 minimum starts with the first full calendar month (UTC) after your payment account is created.
  • All your sales count. Sales means successful payments into the payment account connected to your store, including payments you take outside the store.
  • Refunds and disputes. When you refund a player or lose a dispute, the fee on that payment isn’t returned.

Other

Our fees don’t include taxes. If a charge fails, we’ll email you and try again; if fees stay unpaid, we may suspend your store. We may change our prices with at least 30 days’ notice by email; the change applies from the first full month after the notice.

6. Rules every store follows

Some of these rules are built into the software and can’t be turned off. The rest are yours to follow.

Where and to whom

  • Stores sell to players in the United States only, until we open other regions.
  • Stores can’t sell to players in New York, Washington, Nevada or New Jersey, or ship pulls to addresses there. We block these states for every store, and stores can’t remove the block.
  • Stores sell only to adults: 18 or older, or older where the law requires.

Odds and prizes

  • Before a player buys, your store shows every prize tier, how many cards are left in each and the odds. Odds come only from the cards left in the pack. Don’t hide prizes, weight the odds or change the cards in a pack to change the odds after it goes on sale.
  • Bonus prizes (for example, for a certain numbered pull or the last pull) must be shown on the pack and must be physical cards.
  • Every prize is a real card or sealed product that you own and can ship, described honestly.

Shipping and sell-back

By default, every pull ships: players get every card they pull, and you ship it when they ask. Don’t exchange pulled cards for cash, store credit, points or more pulls, and don’t buy pulls back, except through sell-back below.

Instant sell-back (optional). Your store can let players sell a pulled card back to you for store balance. It stays off until you turn it on in your store admin and set the rate, from 1% to 100% of the card value shown. If you turn it on:

  • Sell-back adds balance in your store only. Players can’t cash it out or withdraw it, and you don’t pay it out in cash.
  • The sell-back is between you and the player. OripaOS isn’t a party to it, doesn’t handle the money and doesn’t charge a fee on it.
  • You decide whether to offer it, and you’re responsible for making sure it’s allowed where you and your players are.

What you can’t sell

  • Counterfeit, proxy, replica, custom or other unofficial cards.
  • Ungraded cards described as graded or as likely to grade (for example “PSA 10 quality”).
  • Cash, gift cards, prepaid cards or cryptocurrency as prizes.
  • Tobacco, vapes, nicotine, alcohol, weapons, ammunition, cannabis, CBD, THC, kratom or other regulated goods.
  • Anything you don’t have the right to sell, or that breaks your payment provider’s rules for your account.

The pack builder blocks listings that name these items, but you remain responsible for what you sell.

7. Content and software

Your content. Your store name, logo, card images, descriptions and other material stay yours. You give us permission to host, copy and display them as needed to run and support your store. You confirm you have the rights to everything you upload, including card images and trademarks.

Our software. We give you a limited, non-exclusive, non-transferable right to run the OripaOS software for your store while your account is open. The software, designs, reveals and brand stay ours. Don’t copy, resell, modify or reverse-engineer them, or run them for any other store.

Feedback. If you send us suggestions, we can use them without owing you anything.

8. Suspension and closing your store

You can close your store at any time by emailing cs@oripaos.com. There’s no contract term. Fees for sales made before you close are still due.

We can suspend or close your store straight away if you break these terms or the law, don’t pay fees, have your setup fee refunded or disputed, put players or us at legal or security risk, or if your payment or hosting provider stops serving your account. We can also close a store for any other reason with 30 days’ notice by email.

When a store is suspended or closed, payments through OripaOS stop and we stop deploying updates. Your store’s database and files stay in your own hosting and database accounts, and your player and order records are yours to keep. After closing, remove the OripaOS deployment from your hosting account within 30 days. You remain responsible for shipping pulls your players already paid for and for refunds you owe them.

We keep our own records of your account, fees and payments for as long as the law requires for accounting and tax, and delete the rest within 90 days of closing.

9. Disclaimers

OripaOS is provided “as is” and “as available”. We don’t promise that it will be uninterrupted or error-free, that it meets the legal requirements of any place you sell, or that your store will make money. Figures on our site and in our guides are illustrations, not forecasts.

Your payment, hosting, database and email providers, your domain registrar and other providers are run by other companies. We aren’t responsible for their services, outages or decisions about your accounts.

To the extent the law allows, we disclaim all other warranties, including merchantability, fitness for a particular purpose and non-infringement.

10. Limits on our liability

To the extent the law allows, we aren’t liable for lost profits, lost sales, lost data, business interruption or any indirect, incidental, special or consequential loss.

Our total liability for all claims about OripaOS is limited to the fees you paid us in the 12 months before the event that led to the claim.

11. Indemnity

You will cover us, and our directors and staff, against claims, fines, losses and reasonable legal costs that come from your store, your products, your dealings with players, your content or your breach of these terms or the law.

12. Changes to these terms

We may update these terms. We’ll email you about changes that affect you at least 30 days before they apply, and change the date at the top of this page. If you keep using OripaOS after that, the new terms apply. If you don’t accept them, close your store before they apply.

13. Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have exclusive jurisdiction over any dispute about them.

If part of these terms can’t be enforced, the rest still applies. If we don’t enforce a term straight away, we can still enforce it later. You can’t transfer these terms without our written agreement; we may transfer them to a company that takes over OripaOS.

14. Contact

Moonhop Limited, Hong Kong. Email cs@oripaos.com. Notices to you go to the email address you used for your store.